Make things better

We have started 2020 with a heavy heart.

Australia has lost human life, millions of hectares of native bushland, thousands of homes and an estimated one billion animals and birds.  Our communities and delicate ecosystems have gone up in smoke and each day extraordinary fire fighters and volunteers are working to bring things under control.

I was going to keep writing about my process review but this is not business as usual.  In the face of a tragedy of this scale it didn’t really seem important.  There is another thought that has been growing during my review and setup that I wanted to share: how do we make a lasting difference to the world?

When I was little, I had a book called Miss Rumphius.  It is a story about a girl who was captivated by her grandfather’s stories.  He told her that as well as having adventures she had to do something to make the world more beautiful.  She grew up, went on adventures all over the world and when she grew old she lived by the sea.  Remembering that she hadn’t done what she promised her grandfather, she tried to figure out what to do, but she thought that the world was already quite beautiful.  Eventually after a patch of lupins brought her joy, she decided she would plant lupin seeds across the country.  Every year the flowers bloomed and turned countryside into a colourful sea of flowers for everyone to enjoy.

I think lupins might be a weed so the story kind of comes apart but the sentiment of having a responsibility to leave things better than you found them, however you are able, has stuck with me.  It is one of the reasons I am drawn to design and the built environment.  As a bunch of people, I love how thoughtful designers and Architects are.  I believe that well considered design has the capability to create change.  It can improve quality of life on an individual level and create social shifts and greater efficiency on a larger scale.

I have been feeling it particularly since having children – I think it made me look more closely at the world beyond my own lifespan and like many people, I have felt the larger, growing shift towards the realisation that things aren’t just going to work themselves out and the people that we have in the past entrusted to make high level change, are not.  The tragic events of this summer have shown the magnitude of what we are facing.

After having Flynn, our oldest, we realised that the plastic we put in the recycle bin wasn’t being recycled so did everything we could to eradicate disposable plastic from our lifestyle.  We then looked closely at where all our money was going.  We changed our bank accounts and homeloan to a more ethical bank, shifted superannuation accounts and changed (and drastically reduced) how we shopped.

When Kira was born I felt acutely how small our changes were in the scheme of things.  I couldn’t read the news, talk about social issues, politics or the environment without feeling helpless, upset and angry.  Eventually I made a decision – one thing I absolutely wanted for my children was for them to feel hopeful and know that they could always make a difference.

How was I going to teach them this if I was completely overwhelmed?

‘I cannot do all the good that the world needs. But the world needs all the good that I can do.’

Jana Stanfield

The response to the bushfires has highlighted how beautiful, supportive and generous people can be.  I hope that this momentum can be maintained to be the catalyst for real awareness and lasting change in environmental policy and planning.

As well as the immediate bushfire response, there are other wonderful examples of people working to create large positive scale change across a range of fields.  A few that I’ve found particularly inventive and inspiring are:

The Nightingale group have shifted the landscape of residential developments and proved that there is a better approach to inner city housing provisions than what has been provided by the previous developer-driven model.

A non-profit called Career-Tracker provide a professional network and support system for indigenous young adults through education and career opportunities that would likely not be available to them otherwise.

Photographer Jeremy Cowart and Michael Moore are putting together the Purpose Hotel where every aspect of your stay is linked to a cause or a need.  All the items within the hotel are sourced from humanitarian foundations or to support local creative industries.

Architects Assist is a platform for Architects and Building Designers to provide pro bono services to people who are affected by disasters to assist in the rebuilding of their homes and lives.

Over the last year or so I have been discussing this with other designers and colleagues and have found that I’m not the only one feeling like this.  But beyond donating some money, how do you get started?  As an individual, how do I find the time, traction and influence to create something bigger than just a single person?

I have plans that will be implemented as Maike Design grows.  I am working to provide a workplace that provides flexibility for the requirements of family equally to both partners.  I want to look at sharing with my team the decision of where a portion of our profits will go in order to contribute to social and environmental causes.  I want to provide an environment that supports and encourages ongoing education and development opportunities including engaging with community agendas.

These plans are all in-house and feel too small.  But I’ve got to start somewhere.

I don’t have an answer, just a lot of questions.

I’d love to hear your thoughts and ideas you are implementing to make a positive change.

In the meantime I encourage you to join me in supporting the organisations who are providing critical support to the victims of this disaster.  Every little bit helps.

Wires wildlife rescue appeal

Red Cross disaster relief fund

Or get some ideas of changes you can make from Instagram account be_an_unfucker

At Maike Design we strive to…

How do you define what is really important to you? Your fundamental values, both personally and in business. You just kind of know them right? Have you ever tried to clearly express what those things are? Its surprisingly difficult to do!

Earlier in the year I did some work with my business coach and we did an exercise to identify my ‘Guiding Principles’. I’ve heard it called various names on podcasts or interviews and had actually already done the exercise previously but then hadn’t followed through to work out how to make it useful until I went through it with Roland.

It is quite simple – write down 100 sentences starting with “At *Maike Design* we strive to…”

The thing with 100 sentences is that there aren’t 100 completely different things you can write. I didn’t manage 100, I think I got to 80 or so. I started off with all the obvious ones …listen to my clients, design to engage all the senses, support local craftspeople, respond to context and site, etc… and when I got to about 20 and I’d run out.

Then it started to get interesting, because 20 isn’t enough, you’ve got to keep going. I started to repeat myself but each time it went a little deeper and was a little more specific. The sweeping statements I’d made early on were being unpacked and examined more closely.

Once I had it all written down, looking at my sentences I began to re-arrange them into groups.  I saw that my aspirations fell into 4 main categories: Design, Clients, Personal and Business. Within each of these groups I looked at how similar statements could be further grouped and summarised into more concise sentences.

The key to the Guiding Principles is that there are to be no grey areas. They are actionable and focussed statements that will always be at the core of everything I do. It took a couple of goes to find just the right words.  It really helped to have someone to work through them with, so find a buddy if you’re going to do it.  I am really happy with what I’ve ended up with – they do reflect how I strive to run my business and its nice having them clearly expressed and easy to communicate.

We collaborate:

Our design projects are a team effort. We listen and value the input of our clients, builders and consultants.

We work with nice people:

We conduct ourselves considerately, respectfully and with care and choose to work with people who will behave in the same way.

We work with dedicated people:

We are dedicated to providing a quality outcome for all our projects and have worked to put in place carefully considered systems and processes. We choose to work with people who are also dedicated to our processes and the successful completion of our projects.

We create thoughtful design:

We believe that the best designs are a delight to experience and we work to ensure our designs are a unique reflection of each project’s context and client.

We believe in the importance of details:

We create spaces that celebrate the nuances of daily domestic rituals as a balance of beauty and function. We value quality construction, craftsmanship, bespoke detailing and honest materiality.

We communicate efficiently and honestly:

We take responsibility for our projects and provide solution-oriented support for our clients throughout our process. We do not shy away from transparent and upfront communication even when the news isn’t good.

We are thorough:

Documentation is the best way to communicate the design to others, so we ensure our process is thorough and documentation is concise.

We charge fees that allow us to do great work:

Our fees reflect the quality of our work and the time taken to create unique, thoughtful spaces and ensure our projects run as smoothly as possible. To do this we work on projects that have realistic budgets and clients who understand the value we can bring to their project.

We look after everyone involved:

The process of building a home takes time.  Its success depends on forming a solid and lasting relationship with those involved. Family is a key consideration in everything we do. This includes our actual family, professional family and client’s family. As an organisation we care for everyone immediately involved in our process as well extending to the people that they care about as well.

Hello, let me introduce myself

Hi,

Thanks for visiting.

These posts will be a place to share our design inspiration, current work and updates on how we are developing as a studio.

I didn’t aspire to running a design practice when I first started my career.  I had always imagined myself working in a large, established practice.  I wasn’t a business person, I was a designer – so starting Maike Design wasn’t a well planned or particularly well executed undertaking.

First of all, I’ll step a little further back for a minute… After working in a huge team to deliver a multi billion dollar project, I had just landed a job at my favourite Architecture firm.  My dream job.  I had been wanting to work for this practice since first started studying design.  Their work is amazing and I was a little star struck just being in their offices.  At the same time, I started my Architecture Masters so was working part time and studying full time.  A couple of months in, as a result of the exhausting long hours on the previous project my body just packed in.  My immune system stopped regulating itself, my face swelled up like I’d been stung by a bee and I could barely make it through the day without needing to have a sleep.  It wasn’t great.

I was trying to work out how I was going to balance my health, work and study (and who knows, maybe even have a little bit of time for some life) when the opportunity to do my own project came up.  It seemed to be the answer I was looking for.  I could balance various deadlines without being tied to normal office hours.

And that is how I started.

I was only trying to replace a part time wage while I was studying.  This eased the financial transition but didn’t provide much scope to employ outside help. Like many lean start up practices, I have been doing everything myself while also trying to do the actual project work.  I built a passable template website, designed my own logo, set up all my own documents and have an embarrassingly clumsy excel spreadsheet where I keep track of my profit and loss.

As well as starting financially lean, I started lean on time.  Until now, this has been a part time venture.  Since starting Maike Design I have also finished my Architecture Masters, built and run a shared workspace, renovated (sometimes actually on the tools) two houses for my partner and our family, had two babies and started an Illustration practice.  This is the first time I’ve had the opportunity to stop and examine my business to see what it can do when given some full time attention.

While I still have projects running at various stages I have been making sure I take time to spend with my new little family.  Right now, as I’m writing this our second baby is 4 months old and she’s asleep on a pillow on my lap.

I have decided to use this period as an opportunity to completely renovate my business, examine every part of my process and overhaul my systems and templates.  I’ve always been a very organised person but lately I’ve gone from being not-a-business-person, to an obsessive business podcast consumer, an enthusiastic systems junkie and a hesitant but optimistic planner of future success.

I’ve found that while there is an overwhelming amount of general business information available, there is very little discussion around this aspect of architectural practice beyond the traditionally taught processes.   I don’t think these should be automatically assumed to be the best way of doing things.  For Maike Design Studio I particularly want to create a project process that puts an emphasis on making time for creative exploration, client involvement and communicating the value that thoughtful design decisions can bring to any built outcome.

I’d love to start an open and frank discussion with anyone interested about alternative methods of delivering architectural projects.  Hopefully we can share our ideas of what it takes to set up and maintain a successful design practice.  I hope that by documenting my journey here it might be helpful to someone in their business.

See you again soon!